Buying a hot tub is a big decision. Ideally, you want to buy from a well-known brand, a well-established company, a company that has engineers to help you if something goes wrong and one that is recommended by genuine customers.
Our customers have left reviews over several platforms, so we thought it would be a good idea to put all the links in one place.
We all have busy lives and leaving a review takes time. We appreciate this and are always grateful when our customers take the time to leave a review. As a thank you, we give our customers a 10% voucher to use against chemical and accessory purchases. Please contact one of the team for more details and how you can access your voucher.
PLEASE NOTE: We can 100% guarantee all the reviews you read on Trust Pilot are 100% genuine. They are the only review site who listens to us when we say a review left is not from our company. We read and check the validity of every review. The other sites are not as responsive – especially Google, which ironically has the largest number of views.
Thank you for taking the time to either read Hot Tub Studio reviews or leave us one – we really appreciate your support of our small, family-run business.
Genuine reviews from genuine customers.
Jackie and I wanted to say a big thank you for our new Jacuzzi. We really liked James, he was very professional and did a great job with the delivery and installation. His explanations for the running/ maintenance etc was second to non.
We just wanted to drop you a note of sincere thanks for your help, support and advice. From our first visit to Andy at the Showroom right through to your engineer showing us how to operate our Jacuzzi it has been an easy, and fun experience.
All three were polite and positive all working as a team. James was informative and passed on everything we needed to know. We love the Jacuzzi and because of James careful instruction it is working perfectly and we are confident applying the future chemicals. Thank you for an efficient and value service.
One of the joys of our job is seeing how much effort our customer put in to ensure the vista around their hot tub is tranquil and relaxing. One of our customers sent in some photographs of his new Jacuzzi hot tub this week, and we were all blown away with the finished result and I'm sure you will be too.
Delivery day was a dream, with the delivery guys arriving bang on time! The hot tub was installed with impressive ease, and James was great. I didn't catch the name of the other chap, but he too was lovely and between them it worked like clockwork....even managed a dip late that night on the very same day!, it doesn't get better than that!
Mr & Mrs Cammish chose a Jacuzzi® J-480IP™ hot tub in Silver Pearl with a Teak cabinet to compliment their decking and pavilion. As keen runners, hydrotherapy is very important to them too. They need to know the hot tub will help the recovery of their aching muscles. In addition to the PowerPro jets at the back of the seats, the Jacuzzi J-480 has some wonderful leg jets in the lounger seat to help relax tight calf muscles.
We hope to have many years of service from this machine which is clearly good quality and easy maintenance. We would have no hesitation in recommending you and your spas to anyone looking for a quality, service and a great deal. Thanks once again
From when we placed the order at your showroom in Warwickshire through to the delivery and installation everything has gone smoothly and we are now enjoying the luxury Jacuzzi
Explanation of how to use and disperse chemicals was very well explained. Very tidy and well planned, would thoroughly recommend. All communication before install was very good and we were kept up to date with installation.
He was so pleased with the delivery that he came into see me to say what a fantastic job they had done. Les said that it was worth doing the initial site survey so the install was easy and on the day. He said ‘I could not praise the delivery guys more, they were brilliant’.
Thank you to all the team at Sapphire Leisure for installing my Jacuzzi hot tub. It wasn’t the easiest of installations but the boys never faltered in their positivity and cheerfulness.
We recently installed a Jacuzzi J-235 hot tub at Keith and Lucy's house. They kindly sent us some photographs of their hot tub installation. I love the way they have used fairy light along their pergola.
I can whole heartedly recommend Andy and Sapphire Leisure for purchasing a hot tub. From start to finish we have been very well looked after and we are delighted with our purchase.
Here are a couple of photos of how the installation is going, I’m really pleased with the way it’s turning out and the integration of the tub with the existing deck is really good.
Many thanks to you all for your help and support in the beginning....your team are so friendly and informative.....nothing is too much trouble!
I am totally satisfied with the products, service, advice, assistance and continued customer care Sapphire Spas provide. I would thoroughly recommend them above everyone else on the market. They have saved me an inordinate amount of expense on nugatory items and services, and allowed my wife to indulge in a thoroughly relaxing and enjoyable activity.