It is always lovely to receive emails from our Jacuzzi Hot Tubs customers, especially when it is to tell us how happy they are with the service they have received. This is something we strive to achieve and are really pleased our customer Lisa is overjoyed with our company.
Here is what she sent:
I just wanted to drop you a line to thank you for such excellent service during the order and delivery of our hot tub. Andy in the showroom was fantastic, allowing us to 'wet test' one of your products, and allowing us all the time we needed to make the right decision. He was great on the site visit too, and offered valuable advise and information. Simon also offered advise in a lovely manner when I called to ask advise prior to installation, they were both so helpful.
Delivery day was a dream, with the delivery guys arriving bang on time! The hot tub was installed with impressive ease, and James was great. I didn't catch the name of the other chap, but he too was lovely and between them it worked like clockwork....even managed a dip late that night on the very same day!, it doesn't get better than that!
Thankyou Sapphire leisure for a fantastic experience from start to finish!
I have enclosed a couple of pics for you, but work is not yet complete on the patio!!
Genuine reviews from genuine customers.
Jackie and I wanted to say a big thank you for our new Jacuzzi. We really liked James, he was very professional and did a great job with the delivery and installation. His explanations for the running/ maintenance etc was second to non.
We just wanted to drop you a note of sincere thanks for your help, support and advice. From our first visit to Andy at the Showroom right through to your engineer showing us how to operate our Jacuzzi it has been an easy, and fun experience.
All three were polite and positive all working as a team. James was informative and passed on everything we needed to know. We love the Jacuzzi and because of James careful instruction it is working perfectly and we are confident applying the future chemicals. Thank you for an efficient and value service.