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Hot Tub Servicing

We are able to offer a full hot tub servicing & repair facility for all Sapphire Spas, Olympic Spas & Jacuzzi Hot Tubs – whether that be an annual service or repair to a broken down hot tub, our trained technicians deliver excellence. We offer a hot tub annual service and a quarterly water change service.

Hot Tub Annual Service

Our annual service package cost £250 within the CV, GL, HK, MK NN & OX areas and includes the following:



Perform a water change

Use pipe cleaner to clean out the plumbing work

Clean the headrests

Clean the acrylic and behind the headrests

Clean the cabinet

Clean the cover

Clean the jets

Clean the jet housing

Clean the filters & filter tray


Check hot tub acrylic for damage

Check cabinet for damage

Check jets for degradation

Check filters for degradation

Check functionality of pump

Check pump capacitors

Check pump seals

Check the functionality of the heater

Check heater element

Check heater seals

Check headrests

Check the operation of suctions and suction covers

Check the operation of the light

Check the light for damage

Check the pipes for damage

Check the filtration settings

Check the cover for degradation

Check the cover clips

Check the operation of the associated extras (ClearRay, Ozone, Music Systems etc)

Check the filter unit for leaks

Check the touchpad

Check the air controls and diverter valves

Check cover lifter operation

Check the frame of the hot tub

Check the drain valve of the hot tub


Treat the cover with UV protector

Sanitise the hot tub

Provide advice on water balance and remind of hot tub controls

Stain the wood cabinet (optional extra)

Change the ClearRay bulb (optional extra)

Change the hot tub filters (optional extra)

Replace the hot tub cover and remove old cover (optional extra)

Quarterly Water Change

It is recommended by BISHTA (British and Irish Spa and Hot Tub Association) that the water in a hot tub is changed every 3 months for the average user. Heavy usage may require more frequent changes. Our quarterly water change package is £149 and includes the following.



Using swirl away to clean plumbing and pipes

Pump out the dirty water

Clean the filters and traps

Clean the spa shell and behind the head rests

Wash and protect the hot tub cover

Re-fill the hot tub

Check the filter cycles

Free chemical, hot tub filter and hot tub cover delivery

If you pre-order and chemicals or accessories that can be delivered on the day of your hot tub servicing, you can benefit from a 10% discount.

Prices available within CV, GL, HP, MK, NN & OX, please call us for prices in other areas.

For more information and to book your service, please contact us on 01869 327698 or via our contact page.

For repairs to Jacuzzi hot tubs under warranty, please contact Jacuzzi directly by calling 0113 2727433.