Hot Tub Servicing

We are able to offer a full hot tub servicing & repair facility for all Sapphire Spas, Olympic Spas & Jacuzzi Hot Tubs – whether that be an annual service or repair to a broken down hot tub, our trained technicians deliver excellence.

We offer a hot tub annual service and a quarterly water change service.

Hot Tub Annual Service

Our annual service package cost £195.00 within the CV, GL, HK, MK NN & OX areas and includes the following:


  • Perform a water change
  • Use pipe cleaner to clean out the plumbing work
  • Clean the headrests
  • Clean the acrylic and behind the headrests
  • Clean the cabinet
  • Clean the cover
  • Clean the jets
  • Clean the jet housing
  • Clean the filters & filter tray


  • Check hot tub acrylic for damage
  • Check cabinet for damage
  • Check jets for degradation
  • Check filters for degradation
  • Check functionality of pump
  • Check pump capacitors
  • Check pump seals
  • Check the functionality of the heater
  • Check heater element
  • Check heater seals
  • Check headrests
  • Check the operation of suctions and suction covers
  • Check the operation of the light
  • Check the light for damage
  • Check the pipes for damage
  • Check the filtration settings
  • Check the cover for degradation
  • Check the cover clips
  • Check the operation of the associated extras (ClearRay, Ozone, Music Systems etc)
  • Check the filter unit for leaks
  • Check the touchpad
  • Check the air controls and diverter valves
  • Check cover lifter operation
  • Check the frame of the hot tub
  • Check the drain valve of the hot tub


  • Treat the cover with UV protector
  • Sanitise the hot tub
  • Provide advice on water balance and remind of hot tub controls
  • Stain the wood cabinet (optional extra)
  • Change the ClearRay bulb (optional extra)
  • Change the hot tub filters (optional extra)
  • Replace the hot tub cover and remove old cover (optional extra)

We will advise you of anything we discover during the hot tub servicing that we feel needs to be brought to your attention.

Quarterly Water Change

It is recommended by BISHTA (British and Irish Spa and Hot Tub Association) that the water in a hot tub is changed every 3 months for the average user.  Heavy usage may require more frequent changes.

Our quarterly water change package is £149 and includes the following.

  • Using swirl away to clean plumbing and pipes
  • Pump out the dirty water
  • Clean the filters and traps
  • Clean the spa shell and behind the head rests
  • Wash and protect the hot tub cover
  • Re-fill the hot tub
  • Check the filter cycles

Free chemical, hot tub filter and hot tub cover delivery

If you pre-order and chemicals or accessories that can be delivered on the day of your hot tub servicing, you can benefit from a 10% discount.

Prices available within CV, GL, HP, MK, NN & OX, please call us for prices in other areas.

For more information and to book your service, please contact us on 01869 327698 or via our contact page.

For repairs to Jacuzzi hot tubs under warranty, please contact Jacuzzi directly by calling 0113 2727433.