Website Usage 

These terms and conditions set out the basis on which you can use our website and place orders for items from “Sapphire Spas Limited, trading as Hot Tub Studio”. By using this website and ordering goods from “Hot Tub Studio” you are deemed to have understood and accepted these terms.

The supplier of the goods featured is “Hot Tub Studio”, a trading name of Sapphire Spas Limited (“Hot Tub Studio”, “we”, or “us”). Registered office A1 Rowood Estate, Murdock Road, Bicester, Oxfordshire, OX26 4PP. Limited company number “” (England & Wales).

You may phone us on 01869 327698. Telephone calls to and from “Hot Tub Studio” may be recorded or monitored as part of our efforts to further improve service to our customers. Unless stated otherwise, all calls to “Hot Tub Studio” cost 5p per minute from a BT landline, charges from mobile providers and other networks may vary.

We may contact you for marketing purposes by email, mail or telephone with relevant offers. We may also contact you for market research purposes.

We will NEVER pass on any of your details to 3rd party companies.

Privacy, Security & Cookies

We take your privacy and security very seriously. None of your details will ever be shared with a third party and are kept securely at all times.

We will never store or keep any of your credit card details. All transactions will be dealt with on a secure server through PayPal – they maintain the highest levels of security and data protection.

Our website uses cookies anonymously to show us how we can improve our website and to make viewing and using much easier for you. Cookies are small pieces of information that will:

  •  Remember what is in your shopping basket
  • Remember how far you are through an order
  • Remember your log-in details
  • Make sure your logged in areas are secure
  • Make sure the website looks consistent
  • Allow you to share pages with social networks like Facebook
  • Allow you to comment on blogs

You can disable cookies in your internet browser. However, this may effect the way our website works. You can find more information about cookies at and For a video about cookies visit


© Copyright 2004-2018 Sapphire Spas Limited , A1 Rowood Estate, Murdock Road, Bicester, Oxfordshire, OX26 4PP.

Company Information, Sales Tax & VAT

“Hot Tub Studio” is a trading name for Sapphire Spas Limited, Limited Company number “” (England & Wales). VAT registration number “”


Our agreement with you is based upon English law and the law applicable to this agreement are the laws of England and Wales.


This information is supplied in English only and we will continue to communicate in this way during your agreement with us.

Data Protection Act 1998

If you register, subscribe or place an order with us you will be asked to provide certain information such as your name, address, telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.How do we use your information?

  •  To process your order
  • Administer this website
  • Send you details of special offers, new products or updates to our website

You have a right to access the personal data that we hold on you. If you would like to see a copy please send a £10 fee and a written request to the Group Data Protection Manager, quoting Security and Privacy Enquiry. If you think the information we hold on you is incorrect please contact us.